Your Privacy Is Our Priority

1 Introduction and Scope of Application

cbc77 ("we", "us", "platform") operates a secure and reliable online betting and casino service for players in Bangladesh. We place the highest importance on the privacy of our users' personal information. This privacy policy ("policy") explains what information we collect, why we collect it, how we use it, and how we keep it secure.

This policy applies to the cbc77.cam website and any related digital services. You fall under this policy when you register on our platform, manage an account, participate in betting or gaming activities, or contact our customer support.

If you disagree with any part of this policy, please stop using our services and clarify the matter before logging in at the cbc77 Login page.

2 What Information We Collect

2.1 Information You Provide Directly

When you register on our platform or manage an account, we may collect the following information:

• Full name and date of birth (for age verification — only for those aged 21 or above)
• Email address and contact details
• Residential address
• National ID or passport details (as part of KYC verification)
• Payment-related information — such as your bKash, Nagad, Rocket, or Upay number (full or partial)
• Any information you provide yourself that was shared during customer support interactions

2.2 Automatically Collected Information

When you browse our website, the following information may be collected automatically:

• IP address and device identification details
• Browser type, operating system, and screen resolution
• Date, time, and page visit history on the site
• Information collected through cookies and similar tracking technologies
• Referral source and click path

2.3 Transaction and Gaming History

We keep records of your deposits, withdrawals, and gaming activity for the purposes of managing financial transactions, preventing fraud, and ensuring responsible gaming.

3 Purpose of Using Your Information

We use the collected information for the following legitimate purposes:

• Account Management: For registration, verification, and account security.
• Service Delivery: For managing betting, gaming, and payment processing.
• Security and Fraud Prevention: To detect unauthorized access and financial irregularities.
• Legal Compliance: To meet applicable regulations and regulatory requirements.
• Customer Support: To resolve your complaints and questions.
• Responsible Gaming: To identify excessive gaming patterns and provide appropriate assistance.
• Platform Improvement: To enhance user experience and functionality.
• Promotional Communications: To send information about bonuses and offers where you have given consent.

4 Sharing Information with Third Parties

We may share your information with third parties in the following limited circumstances:

4.1 Service Provider Partners

We work with selected service providers for payment processing (bKash, Nagad, Rocket, Upay), technical infrastructure, game suppliers (Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, NetEnt, Microgaming, Ezugi, and others), and customer support tools. Information shared with these partners is governed by strictly controlled agreements.

4.2 Legal Requirements

We may provide relevant information under a court order, a request from an investigating authority, or the obligations of applicable law.

4.3 Fraud Prevention

It is our ethical and legal responsibility to exchange information with relevant authorities to prevent financial crime, money laundering, or other illegal activities.

4.4 Business Transfers

In the event of a business merger, acquisition, or asset transfer, user information may be transferred to the relevant party. You will be notified in advance in such cases.

5 Cookies and Tracking Technology

The cbc77 platform uses cookies and similar technologies. These technologies help keep our platform functioning properly and improve your browsing experience.

5.1 Essential Cookies

These cookies are essential for the basic functionality of the site — such as maintaining login sessions and ensuring security. They cannot be disabled.

5.2 Functional Cookies

These cookies are used to remember your preferences and personalize your experience.

5.3 Analytical Cookies

These cookies are used to measure site traffic and analyze user behavior in order to improve service quality. You can reject these cookies through your browser settings, though some features may become limited as a result.

6 Data Security Measures

cbc77 has put in place industry-standard technical and organizational measures to keep your information secure:

• SSL/TLS Encryption: All communication between your browser and our servers is encrypted.
• Data Encryption: Sensitive information stored on our systems is kept in encrypted form.
• Access Controls: Only authorized staff can access user information.
• Firewall and Security Monitoring: Round-the-clock monitoring to prevent unauthorized access and cyberattacks.
• Regular Security Testing: Periodic audits are conducted to identify system vulnerabilities.
• Staff Training: Our team receives regular training on data protection.

While we are committed to providing the highest level of security, it is not possible to guarantee complete security when transmitting information over the internet. You are therefore advised to keep your account password confidential and to avoid logging in from unfamiliar devices.

7 Data Retention Period

We retain your information only for as long as is needed to fulfill the relevant purpose or to meet legal requirements.

• Active Accounts: All information is retained for as long as the account remains active.
• After Account Closure: Certain information may be retained for a minimum of five years for legal and regulatory reasons.
• Transaction Records: Retained for the period required under financial regulations.
• Marketing Data: Deleted promptly once you withdraw your consent.

8 Your Rights and Choices

You have the following rights regarding your personal information:

8.1 Right to Know

You can request from us details of what information we hold about you.

8.2 Right to Correction

If any of your information is incorrect, you can apply to us to have it corrected.

8.3 Right to Deletion

In certain circumstances (such as withdrawing consent for marketing), you can request that your information be deleted. However, we may need to retain some information due to legal obligations.

8.4 Right to Object to Processing

You can object at any time to marketing communications and non-essential data processing.

8.5 Right to Portability

You can request a copy of the information you have provided in a machine-readable format.

To exercise these rights, contact our support team: [email protected]

9 Protection of Minors

cbc77 provides services only to those aged 21 or above. We do not intentionally collect any information from minors. An age verification process is followed at the time of registration. If we become aware that a minor has used our platform, we will immediately close their account and delete the relevant information.

If parents believe their child has accessed our platform, please contact us directly.

10 International Data Transfers

Our servers or the infrastructure of our service providers may be located outside Bangladesh. In such cases, your information may be transferred to and stored in another country. For such transfers, we ensure that the receiving party provides protection equivalent to this privacy policy and that appropriate contractual safeguards are in place.

11 Policy Changes and Updates

We may review and update this privacy policy from time to time. For significant changes, we will:

• send a notification to your registered email address,
• publish a clear notice on the website,
• update the "Last Updated" date at the beginning of the policy.

Continuing to use the platform after changes have been made will be considered as your acceptance of the updated policy. We therefore recommend that you visit this page regularly.

12 Responsible Gaming and Data

cbc77 is committed to responsible gaming. We use information about your gaming behavior for protective purposes — such as identifying excessive gaming patterns and providing assistance when needed. This information will never be used against you or for unauthorized purposes.

To learn more about responsible gaming, visit our Responsible Gaming page.